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Broadband Services
A guide to Wennol's Broadband Services
Wennol's broadband products are available in a choice of Business and Family packages. Business packages meet specific business requirements such as traffic prioritisation during the working week and higher allowance options than Family packages.
Business Packages
Our Business packages meet specific business requirements such as traffic prioritisation during the working week and higher bandwidth allowances and upload speeds. Our ADSL and ADSL2+ products are available in a choice of 5 monthly allowance options ranging from 15GB to 180GB, whilst our FTTC product has 6 monthly allowance options ranging from 15GB to 360GB. The monthly usage is only used between the hours of 08:00 and 20:00, Monday to Friday. Outside of these allowance hours, usage is unchanged.
Family Packages
Our Family packages are also available in a range of monthly bandwidth allowance options. Our ADSL and ADSL2+ packages range from 1GB to 120GB, whilst our FTTC packages range from 30GB to 180GB. This monthly allowance is only used between the hours of 08:00 and 00:00, Monday to Friday. Anything used outside these hours is unchanged.
Bandwidth Overuse
Additional bandwidth can be purchased for Business and Family packages in the form of pre-pay top-ups or on a post-pay per 1GB basis. Our top-ups are available in a choice of options ranging from and have no expiry date.
| Key Features | Key Benefits |
|---|---|
| ADSL2+ speed and stability |
Our ADSL2+ broadband provides you with a more stable Internet connection at potentially faster speeds than standard ADSL1 |
|
Choice of monthly packages |
You can choose the package that best suits your usage needs and your budget. Choose from 5 Business and 6 Family packages |
|
Choice of overusage payment methods |
Choose to manage your bandwidth overusage through the purchase of additional top-ups or on a per 1GB basis with a set upper limit |
|
Elevated Best Efforts option |
This option ensures your throughput doesn't fall below 3Mbps during the busiest periods |
|
Enhanced Care option |
In the event of a fault on your line, this option guarantees a fix within 20 hours, with Openreach engineers available 24/7 |
|
Annex M Option |
Increase your upload speed by trading some of your download speed |
|
24/7 Monitoring and helpdesk |
Your connection is monitored continuously and prompt action taken in the event of a fault. |
|
30 day contract and free migration |
We don't believe in holding you in a long term |
Next Step
If you’re interested in moving from your existing ADSL package to the ADSL2+ service simply contact us and we’ll do everything we can to make it easy.
To discuss any aspects of Wennol’s Broadband Services please call 01650 521459 alternatively you can contact us